Refund Policy
At Covan Educom, we understand that unforeseen circumstances may require changes to your plans. Our goal is to provide simple and transparent returns and refund process to ensure a fair resolution for all our clients.
Cancellation and Refund Policy
We offer free cancellations or returns for services within 14 days of purchase. Refunds will be processed to the original payment method, subject to the terms outlined below.
Eligibility for Refund
Refunds are applicable under specific circumstances, such as:
- Non-Delivery of services: In the occasion where we are unable to offer a service we’ve committed before due to any changes or unavailability of that service, we’ll inform you and initiate your refund.
- Non-Availability of the Service: We understand that any unforeseen circumstances can arise that will result in suspension or discontinuation of any specific service from any side; the university, embassies, or other side involved, we’ll let you know the circumstances and initiate your refund.
How to Request a Refund
- Submit a refund request along with the required documentation or details.
- Each request will be reviewed on a case-by-case basis to ensure compliance with our policy.
- Refund approval is at the sole discretion of Covan Educom based on the specific circumstances of the request.
Processing Time
Once a refund is approved, it will be processed within 30 days and issued using the original payment method.
Contact Information
For inquiries or to initiate a refund request, please contact our support team:
Email: info@covaneducom.com
Phone: +91 8826 567 500
At Covan Educom, we are dedicated to supporting our clients in achieving their educational goals. Our refund policy reflects our commitment to transparency and fairness, ensuring you have a reliable partner throughout your study abroad journey.